Which action would you use to undo a payroll run before processing again?

• A. Delete Records
• B. Retry
• C. Rollback
• D. Mark for Retry

Answer: (C)

Rolling back a payroll run is the action used to undo the payroll processing and restore everything to its state prior to the run. When you roll back, the generated results and calculations are cleared, and employees return to a pre-run status so you can correct data (such as earnings or tax details) and re-run the payroll without carrying forward the previous run’s results. This is the appropriate approach when you need to fix issues detected after processing and before final posting to downstream systems.

Deleting records would remove data and could create gaps or integrity issues, not truly undoing the processing. Retry would attempt to process again without removing the existing results, potentially duplicating or compounding errors. Mark for retry merely flags the run for later attempt without reverting the processed results. Use rollback to start fresh after identifying errors that require undoing the processing.